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A 20-person team on Salesforce's Pro Suite pays about $33,600 a year in licences, every year. And your team still bends its sales process to fit the software.
We build a bespoke CRM around how your team actually sells, with no per-user licence fees. We've already built one for Shining Services, with Outlook email running right inside it.
Off-the-shelf CRMs are a fine start for many teams. Custom CRM software development makes sense once the workarounds cost more than a build.
The biggest risk with any CRM is that your team stops using it. So we design yours to save time from the first day.
We map how your team sells today before we design a single screen.
Common jobs like logging a call or sending a quote take seconds.
Contacts, deals and history imported from spreadsheets or your old CRM.
Your team can update deals and notes from the road.
Short training for your team, and support after launch.
Hosted where you choose, with no per-seat fees as your team grows.
Our design team and marketing team both touch your CRM, so it's quick to use and tells you where sales really come from.
Clean screens that show what matters, so your team finds things fast.
See which ads, keywords and pages bring in deals, not just leads.
Send to the right segments without exporting lists.
Website forms and calls land in the CRM with where they came from attached.
Custom CRMs start from
$3,000
That's for a focused CRM with your pipeline, contacts and email in one place. Your final price depends on features, integrations and how much data we move.
We sit with your team and map how leads become customers.
Our design team designs the screens. You approve them first.
Pipeline first, then email, quotes and reports.
Contacts, deals and history moved across and checked.
Short training sessions, then your team switches over.
We add features as your process changes.
Tell us how your team sells today. We'll show you what a custom CRM would look like and what it would cost.
Often, over a few years. Licence-based CRMs charge per user every month, so costs grow as you hire. A custom CRM costs more up front, then mainly hosting and support.
We'll compare both over three years before you decide.
See what it costsYes. We export your contacts, deals and notes. Then we clean up duplicates and import them into the new CRM.
Book a free callYes. Emails can be sent and received inside the CRM and linked to the right contact.
We've done this with Outlook through Microsoft Graph for Shining Services.
See our workYes. Accepted quotes can become invoices automatically, and payment status flows back into the CRM.
Book a free callA focused CRM can be live in a few weeks to a couple of months. Bigger systems with quotes, jobs and portals take longer, so we build them in stages.
See how we buildMarketing emails in Australia need consent, clear sender details and a way to unsubscribe.
We build consent tracking and unsubscribes into the CRM, so your campaigns stay on the right side of the rules.
Book a free callYes. That's the point of a custom CRM. New modules, reports and integrations can be added as your business changes.
Book a free callStill have questions?Book a free call